DRIVING CUSTOMER REVIEWS

And Online Reputation Management

  • 70% of consumers look for and read product reviews before making a purchase according to a recent Powerreviews study.
  • With so many online review, commenting, and social sites, it's challenging for businesses to keep pace.
  • We help organizations monitor sites, engage their customers, fix negative reviews, and solicit positive (and authentic) reviews.

Merchant Applause is your reputation ombudsman. We help brands gain insights and consumers be heard to bring about positive change!

diagram for Merchant Applause